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Air Conditioning

ACs can be found in a few rooms. They have to be booked upfront for a small extra charge.
We turn them on from May until October for you. We ask you to keep the windows within your room closed when the AC is on.


Baby crib

We are delighted to bring you a baby crib to your room subject to availability. This is a service free of charge. Please notify the reception desk.
Is a babysitter required? We are pleased to take care of it (with restrictions, fees apply). Please notify the reception desk.

Bathroom necessities

Do you need loafers, tooth brushes oder shaving gear?
You can grab these essentials at the reception desk.


Our bar is located on the ground floor. It's open from 11.30 PM until 12.00 AM for you.


Your bed is 6 star bed.
However, if it still isn't comfortable enough for you (too hard / soft), please approach us at the reception desk.

Bed sheets

Every drop of water counts! For enviromental reasons we change your bed sheets every third day.
If you desire a daily change of your bed sheets, we are delighted to take care of it.
By request you will receive bed sheets for allergic people. Please notify the reception desk.


Our breakfast buffet is served in the "Bar Berial".
The breakfast times are Monday - Friday 7 AM to 10 AM and Saturday, Sunday + holidays 8 AM to 10.30 AM.
Of course you can also inform us of any requests (e.g. other times). We are happy to help.
If it happens that your breakfast is included in the room rate, we will charge € 18 per person per day.


Car Rental

Do you need a specific service for your car or do you want to rent a car?
We will eagerly inform you at the reception desk.

Check in & Check out

You can check-in as of 3 PM. You can check-out until 11 AM.
If you wish to stay longer in your room, please ask for a "Dayuse" at the reception desk (depending on availability).
You can deposit your luggage anytime free of charge at the reception desk.

Cosmetic products

Cosmetic products like shaving or dental care kits are available at the reception desk in exchange for a fee.

Credit Cards

We accept the following Credit Cards

  • American Express
  • Diners Club
  • Mastercard
  • Visa
  • JCB
  • Maestro
Conference rooms

Our lobby can be rented for business meetings, conferences or presentations.
Please approach the reception desk for this.


Cigarettes can be indulged in front of the hotel or until 08:00 PM in our inner yard.



We are pleased to help you find the desired medical specialist in the immediate vicinity of our hotel at the reception desk



Do you want to have an outing? With pleasure we will provide information about the about countless destinations worth seeing.

Electrical outlets

The electrical outlets in our hotel have 230 V of alternating current und 50 hertz frequency.


Extinguishers are locate on every floor in the vicinity of the elevators and stairways.

Escape route

For your safety please take note of the notice in your room.

Emergency exit

For your own safety, place take note of emergency exit signs, which are located on every corridor of the hotel.


In an emergency we will help you as quickly as possible at the reception desk. Located there is the latest list of doctors as well as doctors on duty for you.



Do you want to order flowers? With pleasure we will take your order at our reception desk.

Fire prevention

Your safety is our concern! That's why we want you to heed the leaflet „Conduct in the event of a fire" on/in the vicinity of your door.


The hotel unfortunately only has one small fitness room.
However you are able to get a special offer of  € 10 a day instead of a day fee of usually 25,- € for training in our partnerstudio.
Partnerstudio Fitness First Platinum on the Schadowstr. 17 (ca. 8 minutes away)

Furthermore the studio supploes generous spa services (saunas, steam bath)
more daypasses for other fitnessstudios can be found here: Link Sport Scheck
For further information as well as directions to the nearest studio, please ask one of our receptionists.

For tips all about tourism in Düsseldorf we recommend here

Fax Service

Should we receive fax documents for you, they will be deposited in your lockerbox at the receptiond desk
Fax number of the hotel: +49 (0) 211 / 49004949)
Of course you can send fax documents at the reception desk by yourself (fees apply)





We are pleased to be able to offer you free high-speed Wi-Fi in your room and in the public areas.

First your login go to wireless networks & elect SSID HotelBerial and connect.

In an emergency - our reception team will be happy to help you at any time! In our hotel bar you can surf on our public PC free of charge.



Recreation to your heart's content For sports enthusiasts, there is a beautiful area for jogging / running in the famous Hofgartenpark directly in front of the hotel. From there you can reach the banks of the Rhine and run along the beautiful Rhine towards Medienhafen or Kaiserswerth until you run out of breath.

you can find more information under this link




Money exchange

Please approach the reception desk.

Modern communications

Flatscreen satelite TV (over 50 channels of which 15 are international from China, Russia and much more)


The incoming and outgoing mail is located at the reception desk. Here you can let us have your mail to dispatch.
Needless to say you can buy stamps there as well.
In case we receive mail for you it will reside in your lockerbox, waiting for you.

Meeting rooms

Our lounge can be hired for business meetings, conferences or presentations. Please ask at the reception desk.


Non Smoker hotel

This room is a non-smoking room.
If you still insist on smoking in this room, we will charge a cleaning fee of 200 EUR.
Should smoking trigger the smoke detector and lead to a fire department operation, at least 800 EUR will be charged.

Newspapers & Magazines

Do you desire a newspaper or a magazine? You're welcome to approach the reception desk.
A range of daily papers and magazines are availabple there.



Naturally you are able to make copies at the reception desk.
We charge this service with € 0,50 for each page. Color copies are charged with € 0,80 for each page.

Parking spaces

Aside from the many parking bays in the vicinity of the hotel, we offer you your own underground garage parking space in Düsseldorf.
We will eagerly help you at the reception desk to take care of your car.

Upfront a few tips:

  • You are able to comfortably park in all streets in our vicinity.
  • Parking is free of charge all day on Sunday, holidays and on workdays from 8 PM until 9 AM.
  • On Mo. to Sun. from 9 AM until 8 PM you should take a ticket from the corresponding ticket machine or you drive directly into the underground garage (without ticket in Gartenstr. 2) inside Dreicubenhaus (ca. 70 m away from the hotel) reduced rate for our guest for each started hour 3,00 €
  • 24h 20,00 €
  • Parking garage without ticket - Your license plate number is your ticket ! Drive in, pay at the reception desk and drive out

Pets are welcome in the hotel lounge and in the rooms.
We charge a fee of € 5,00 a day for knee-high dogs und € 10,00 a day for bigger dogs (animal food not included).


We are pleased to inform you at the reception desk (extension number 9) where you can find the nearest pharmacy.

Prayer service

If you desire to visit a prayer service, we will be happy to inform you at the reception desk.

Payment methods

You are able to pay our bills with the following payment methods:

  • Credit cards
  • Debit Cards
  • EC Cards
  • PayPal
  • no Cash



With delight we will book you a room in our hotel at a different time through our reservation:

Book now


Because of our location in the center of Düsseldorf in the Old Town of Düsseldorf, we are delighted to give you advice about where you can eat out.

Reception desk

Our reception is staffed for 24 hours for you.

Room service

With pleasure we readily serve you food and drinks in your room.
Our neighbors from the wine bar ,,Rheinton" offer a great range of food to that end (see menu)
between Tuesday and Saturday from 12 PM until 10 PM.
For orders dial 0179 / 7512046.



Our rooms are equipped with a room safe which you can use free of charge.
Moreover there's a hotel safe with several lockerboxes at your disposal 24/7.
The hotel administration cannot assume liability for valuables and cash inside the hotel room and hotel safe.

Shoe shining service

Shoe shining machines are located in the basement next to the restroom.

Sewing service

Sewing kits are available at the reception desk. Are smaller needleworks needed?
We will eagerly take care of that (with restrictions, fees apply)


Smoking is prohibited in the rooms!
In case of smoking in your room we will charge a cleaning fee of € 200,-
and in some circumstances nights in which we can't continue renting the room.
We ask you to approach us about where you can smoke.
Should the smoke detector get triggered and cause a fire alarm because of smoking we will charge € 800,-


Available for a fee at reception desk



Are you in need of a taxi? We will call one with pleasure at the reception desk.




Wake up Service

We will gladly wake you up in the morning. Please notify the reception desk.
We will extert the utmost care.
Compensation claims - whatsoever - related to this service are out of the question.